Dyson Ball Animal Pro Upright Vacuum Cleaner: Height Adjustment, Rotating Brushes, Self Propelled, Telescopic Handle, Whole-Machine HEPA Filtration, Purple (Renewed)

admin November 2, 2025

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Customers say

Customers give mixed feedback about the vacuum's suction power and quality. The vacuum is heavy and has stability issues, with customers reporting that it constantly falls over. Moreover, the functionality receives negative reviews, with multiple customers reporting that it stopped working after 3.5 months of use. Additionally, customers disagree on the ease of handling.

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Vacuum quality Ease of handling Suction Functionality Sturdiness Weight

6 customers mention "Vacuum quality"3 positive3 negative

Customers have mixed opinions about the vacuum cleaner's performance, with some finding it good while others describe it as horrible.

"great vacuum for my home. I bought one for my church as well. We all love it." Read more

"…But…..It is HEAVY. Once underway, weight is less a problem. It really sucks, in a good way…." Read more

"Good vacuum…" Read more

"Horrible! So disappointed as the roller wheel did not spin. Was on the phone with Dyson for 40 minutes and Amazon for another 20…." Read more

3 customers mention "Ease of handling"1 positive2 negative

Customers have mixed opinions about handling the vacuum cleaner.

"TOO HARD TO HANDLE. LOTS OF ATTACHMENTS NO INSTRUCTIONS" Read more

"Comes disassembled. Not difficult but would have found assembled item more user friendly." Read more

"…Constantly falls over!! Attachments aren’t as easy to pull up and put back in place. Doesn’t adjust well to different flooring…." Read more

3 customers mention "Suction"2 positive1 negative

Customers have mixed opinions about the vacuum cleaner's suction power.

"ABSOLUTELY LOVE IT!!!! Amazing suction, amazing clean, amazing smell!!! I love it! It gets all the dirt from the carpet…." Read more

"…Suction maybe be a little stronger but doesn’t do near the job the old one did on the corners and edges. I am so disappointed with my new Dyson…." Read more

"The suction on this vac is excellent." Read more

9 customers mention "Functionality"2 positive7 negative

Customers report multiple issues with the vacuum cleaner's functionality, including it breaking and stopping working after 3.5 months of use.

"Liked it but it broke. Refund was timely." Read more

"Horrible! So disappointed as the roller wheel did not spin. Was on the phone with Dyson for 40 minutes and Amazon for another 20…." Read more

"Nit only does the handle not stay attached, the rollers stop working in medium carpet…." Read more

"Great at what it does. Good price, could not tell it was refurbished. But…..It is HEAVY. Once underway, weight is less a problem…." Read more

4 customers mention "Sturdiness"1 positive3 negative

Customers report issues with the vacuum's sturdiness, noting that it constantly falls over and the handle doesn't stay attached.

"The animal 2 is horrible. First off it will not stay upright when you are pausing to pick something up…." Read more

"…I was so disappointed in this.It kept hanging up,falling over and very heavy." Read more

"…But we received it Oct 30th and it no longer sucks or will stand upright. Going back to Sharks." Read more

"Nit only does the handle not stay attached, the rollers stop working in medium carpet…." Read more

4 customers mention "Weight"1 positive3 negative

Customers find the vacuum cleaner heavy.

"…Good price, could not tell it was refurbished. But…..It is HEAVY. Once underway, weight is less a problem. It really sucks, in a good way…." Read more

"…I was so disappointed in this.It kept hanging up,falling over and very heavy." Read more

"…But…..It is HEAVY. Once underway, weight is less a problem. It really sucks, in a good way…." Read more

"HARD TO ASSEMBLE. NO INSTRUCTIONS ON VARIOUS ATTACHMENTS. TOO HEAVY…" Read more

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Top reviews from the United States

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Clarence R Long

Product broke where you dump the tank.

Reviewed in the United States on December 8, 2021

Verified Purchase

Liked it but it broke. Refund was timely.

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2 people found this helpful

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Green Alan

Keep your original orange ball Dyson!!!

Reviewed in the United States on December 29, 2023

Verified Purchase

The animal 2 is horrible. First off it will not stay upright when you are pausing to pick something up. Really have to force the click for the upright position. Constantly falls over!! Attachments aren’t as easy to pull up and put back in place. Doesn’t adjust well to different flooring. The original Dyson could sweep over area rugs no problem. Suction maybe be a little stronger but doesn’t do near the job the old one did on the corners and edges. I am so disappointed with my new Dyson. I had the original for over 15 years and loved it!!! So wish I would have sent this back!!!

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Annie

Great Vacum…One Proviso.

Reviewed in the United States on September 23, 2021

Verified Purchase

Great at what it does. Good price, could not tell it was refurbished. But…..It is HEAVY. Once underway, weight is less a problem. It really sucks, in a good way. Emptying the canister can be a chore, but not too bad. Overall, a good machine.

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9 people found this helpful

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Sheila

DISAPPOINTED SO BAD

Reviewed in the United States on July 7, 2025

Verified Purchase

I always wanted a dyson.
Why did you pick this product vs others?:
I was so disappointed in this.It kept hanging up,falling over and very heavy.

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Debra Deakin

great product

Reviewed in the United States on February 18, 2025

Verified Purchase

great vacuum for my home. I bought one for my church as well. We all love it.

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Isabella Williams

LOVE IT!!!

Reviewed in the United States on October 28, 2023

Verified Purchase

ABSOLUTELY LOVE IT!!!! Amazing suction, amazing clean, amazing smell!!! I love it! It gets all the dirt from the carpet. I currently live in an apartment and the carpet was not the best when we first arrived. After getting rental carpet cleaners to see if it will bring the carpet back it did not work at ALL. Buying this and washing the carpets CHANGED MY LIFE, not only does the carpet smell good, it’s brand new again!!

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Kristel Peale

Good vacuum

Reviewed in the United States on August 13, 2023

Verified Purchase

Comes disassembled. Not difficult but would have found assembled item more user friendly.

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Mimi Gregory

Never buy refurbished!!

Reviewed in the United States on February 6, 2025

Verified Purchase

Horrible! So disappointed as the roller wheel did not spin. Was on the phone with Dyson for 40 minutes and Amazon for another 20. Returning it to UPS today with a QR code that I have no clue what to do with.
This was a refurbished vacuum. I was expecting a new vacuum but got a used, not so well refurbished one.
Such a disappointment and unnecessary frustration!!!

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2 people found this helpful

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Dyson Ball Animal Pro Upright Vacuum Cleaner: Height Adjustment, Rotating Brushes, Self Propelled, Telescopic Handle, Whole-Machine HEPA Filtration, Purple (Renewed)