Delivered today, mine has same problem as I've now discovered in a number of other reviews, and as very clearly demonstrated in 1-star review video by Scott Thomas (1:18 min. long) posted on 10/22/23. The machine's feeding assembly simply will NOT seat properly onto/over the macerator piece with the macerator in place. And as per one of the videos where she had trouble with everything, if you had clogging issues, you would be trying to get that thing apart or together again likely with wet juicy hands. BAD design and cheaply made.
Secondly, the owner's manual is impossible to understand. I mean the worst I've ever seen. Apparently the manufacturer ["brand?"] does not honor its English speaking customer base enough to have hired a writer who can do better than…
"15. Some ingredients in the pressed after filtering net component, screw, a container cover and other accessories may stain, belongs to the normal phenomenon, does not affect the consumption of dyeing, healthy." (I proofread that to make sure my quote was exact.) It was hard work just to figure out what the heck the manual was showing, even in its illustrations, despite a magnifying glass because the print is also so small that one is needed. You can figure out the gist sometimes, but not at all in other parts.
I am completely disgusted with the whole thing. Have not even tried using it because I can't put it together, because it doesn't fit together. Yet now comes more fun… Repacking all these parts in order to return it, and be done with what has now already cost several hours of valuable time plus a ton of frustration so far, it took over an hour to get it back in its tightly packed "1-way-only" box, and the two cheapo cups that belong with it, I have no idea how they were packed because I could not find any way to include them despite unpacking the whole thing again. Had to put them in a separate second box. Then arrange for return labels for two boxes for same item. (I am pretty good at reversing order but the packaging literally was one way only and I could not find any way to include those 2 cups.) This has been a royal pain from its arrival and I am NOT happy.
Bottom line. Order this item at your own risk. Some of them seem to work because I read some good reviews (that LQQK authentic anyway), but the other reviewers' machines that don't work, such as mine, don't work for this same or other inexcusable reasons. Simple basic rudimentary Quality Control.
Okay going beyond that, also forget your dishwasher for these parts, because regardless of confusion on the matter, the owner's manual says to not use a dishwasher. And there are six or seven parts to wash separately by hand (I assume with whatever brush was supposed to be included in the box).
As for the collection cups for juice and pulp waste, they are tiny. And very thin hard clear plastic that feels likely to be easily breakable (yet they curve around the body of the machine and I don't know if a regular replacement cup would spill) so if you do order this machine, might want to be very careful with them.
I detest writing bad reviews. I wish people would just sell quality items that are comparable to their listings' claims.
By the way, I bought another juicer that was $30 less 2 days after this fiasco ( Iwoodtech Masticating Juicer, Model ZM1516A); you can click on my name above, then on my reviews, and I have described it in detail. (Scroll to its review posted December 12th). That's the one I can recommend, definitely NOT this one.
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